Privacy Policy
How we handle information from phone calls and visits to this site.
Effective date: November 5, 2026
Who we are
This policy covers Aliso Viejo CA Water Heater and this website. We operate a phone-based referral service that connects homeowners with independent local water heater professionals.
Phone calls and call tracking
When you call the number on this site, the call may be recorded and tracked for quality, training and routing purposes. We use call-tracking phone numbers, which means the number you dial may be provided by a call-tracking service and may forward to the professional who takes your call.
Call records can include your phone number, the date, time and length of the call, the page you called from and, where calls are recorded, the conversation itself. We use this information to route your call, to improve the service and to keep accurate records of referrals.
Information shared with professionals
To connect you, we share the details you give on the call, such as your name, phone number, address and a description of the problem, with the independent professional who will help you. They use it to contact you and carry out the work.
Cookies and analytics
This site uses basic analytics cookies to understand how visitors use it, such as which pages are viewed and how people arrive. This information is used in aggregate to improve the site. You can block or delete cookies in your browser settings, and the site will still work.
We do not sell your personal information
We do not sell your personal information. We share it only as described in this policy, to provide the service you asked for or where the law requires it.
Your choices and privacy requests
You can ask what information we hold about you, ask us to correct it or ask us to delete it, subject to any records we must keep by law. Depending on where you live, including California, you may have additional rights over your personal information.
To make a privacy request, call the number on this page and tell the person who answers that it is a privacy request. We will confirm your identity and respond within the time the law allows.
Children
This site and service are intended for adults arranging work on their homes. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it last changed.